HR OUTSOURCING (HRO)HR Outsourcing (HRO)
End-to-end human resources outsourcing that removes administrative load from your team while keeping compliance and employee experience tight: from payroll to recruitment to training.
What's Included
Payroll & statutory compliance: accurate, on-time, aligned to each market's requirements (including the UAE Wages Protection System).
Workforce management: scheduling and administration.
Recruitment outsourcing: sourcing, screening and onboarding at scale.
Training & development: program design and delivery.
HR administration: records, documentation and employee lifecycle support.
How We Deliver
Delivered under ISO 9001 quality processes and ISO 27001-2015 information-security controls: critical for payroll and employee data. Inshore delivery keeps sensitive HR data under governed handling.
Technology Platform
Integrated HRMS platforms custom-fit for compliance in Egypt, the GCC, and North American markets.
Typical SLA Framework
SLA tables represent an illustrative framework. Final contracted SLAs are configured per engagement.
Payroll accuracy
Targeted to a high accuracy threshold per cycle
Payroll timeliness
Processed to the agreed WPS calendar
Recruitment time-to-fill
Managed to agreed SLAs by role band
Query resolution
Employee HR queries resolved within agreed times
Onboarding Timeline
From contract signature to go-live typically runs 4 to 8 weeks, managed by a dedicated implementation team.
Discovery & scoping
Current-state mapping, HR process analysis, SLA definition.
Configuration & integration
System setup, data migration, and alignment with statutory compliance regulations.
Training & parallel run
Staff orientation, parallel payroll processing run for verification.
Go-live
Transition to fully managed HR and payroll operations.
Certifications
ISO 27001-2015 (information security for employee & payroll data), ISO 9001 (quality management).
Ready To Start?
Book A Discovery Call Or Request A Proposal Customized For Your Volumes.